What is a Practice Management System?

Practice Managent Systems (PMS) are apps that are used through a web browser (such as Chrome, Internet Explorer, Microsoft Edge or Safari) or installed on your computer/tablet.

Patient Details

Although there are hundreds on the market, they generally do very similar things including securely storing:

Patient information
Letters/emails to patients and colleagues
Clinical photographs and assessments from
previous appointments
Test results and other clinical documents

They help with booking appointments by:

Providing individual clinic diaries for you and your colleagues at multiple locations
Multiple appointment types
Appointment-making (either by your secretary or by the patients themselves online) with automatic confirmation by email, text or letter
Automatic reminder emails/texts to reduce DNAs
Integrated video conferencing

They help with billing:

Invoice creation for self-pay and insurance companies (integration with HealthCode)
Integrated credit card payment systems
Templates for different appointment types and procedures with individual pricing

They help with issues of governance:

Informed consent logging
GDPR
Automated PHIN letters

They help with business analysis, reporting and marketing:

Business reports on numbers of procedures
Financial reports such as aged debt
Email extracts and integration with Mailchimp etc

Choosing the best system for your practice

Non-negotiables

We only work with companies that store your patient data in the EU
We only work with companies that have a strong financial background
We try and meet the CEOs of our recomended companies at their premises
We don't work with companies who make it difficult to export your patient data to another system

Keeping up to date

We make sure we know the market and the products available. This includes regularly watching product demos and speaking at length to PMS companies. We maintain a matrix of about 10 of the best products and their features

Finding the best fit

We will work with you to establish your 'must have', 'should have' and 'nice to have' features
We will then prepare a report showing which products have the features you need at a price that suits your budget
We will then give you a demo of the candidate products and together will make a decision on which PMS will be most effective for your practice